Terms Of Services

BAT Logistics Solutions Pvt Ltd(Company) provides its service to you, subject to the following terms of service ("TOS"). By using the website www.bookatruck.in (Website) constitutes that you have gone through all the terms & conditions of TOS and Privacy Policy and you have agreed to be bound/abide by all terms, conditions and notices contained. Company reserve its right, in its sole discretion and with or without notice, to change, modify, add or remove any portion of these TOS, in whole or in part, at any time. If you do not agree to these TOS, you may not access or otherwise use Company’s website.

Scope of terms of use

Company through its Website provides users with an online truck booking facility which allows users to request for quotes and book trucks online and use other services such as GPS services etc provided by the company for which it shall charge a fees and all such services shall be integrated within Company’s website (the "service"). User(s) understand and agree that the service(s) may include certain communications from Company such as service announcements, and administrative messages, and that these communications are considered part of Company membership. Unless explicitly stated otherwise, all the service(s) provided through Website shall be subject to the TOS.

Site contents, licenses and idea submissions

Company is the owner of the copyrights and trademarks and has protected the entire contents of the Website by copyright. You are expressly prohibited from using any information obtained through areas of the Website for purposes of competing with Website. You may print and download portions of material (other than load information) from the different areas of the Website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You may not otherwise disclose, use, modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the site, including load information, text, graphics, code and/or software.

Accuracy of load, truck, rate/price related information

In order to maintain a leading online truck booking website, Company must guard against those that may attempt to take advantage of others or who simply do not follow the rules. If you are submitting content to Company’s Website, you warrant and represent that the information is accurate, that you are authorized to submit the information, and that the information content, format and delivery method is appropriate. In order to protect each user Company reserve the absolute right to review, reject or modify the information submitted in the website, at Company’s sole and independent discretion. By transferring information you agree that Company its affiliates and assigns are licensed to use, reproduce, display, perform, adapt, modify, distribute, and promote the information in a manner Company deems reasonably fit in its sole and independent judgment. While the company shall verify the load details at end for its own satisfaction, the Website expressly disclaims any responsibility for inaccurate or incomplete information contained in the load postings. It is for the user to verify through its own resources

Users also warrant and represent that the transaction done through this website are of commercial nature. Any price / rate related information are legally valid quotes on which users explicitly agree to provide their services at, if selected. At the same time Users explicitly agree to receive, process the services & payments for which they have requested a quote, if they accept the commercial quotes

User Registration requirement

  • The User is a major as per Indian Law and is competent to enter into contract as per Indian laws.
  • The User is or represents a bona fide carrier, shipper, freight broker or trucking industry consultant or is a small company, individual business owner, who requires a truck for business activities.
  • The User’s access to Website is for commercial purposes only and is limited to posting their truck requirements and taking advantage of the other services offered on Website
  • The User’s commercial purpose in accessing and using Website is not to directly or indirectly compete with or gain competitive advantage in relation to Website.
  • When submitting content to the Website, the user warrants and represents that the information is accurate, that user is authorized to submit the information and that the information content, format and delivery method are appropriate.
  • The User agrees not to ship and track through our Service any contraband, stolen products, products that are illegal to transport via freight, or any other products we consider inappropriate;

Location Based Services

Location Based Services. Some of the features of the Service enable to tailor your experience based on your location (“Location-based Services”), such as to serve advertisements and to make offers, event updates, and other announcements available to you based on your location. In order to use certain Location-based Services, you must allow website access to your localized position through your device, which website may accomplish through a variety of means, including GPS location, GeoIP, or other available mechanisms. Without limiting the foregoing, even if you have not expressly granted website access to location data, website may nonetheless have access to location information contained in media content meta data, to the extent you have enabled the application originating such media content to capture and store location data. If you choose to disable Location-based Services on your device or to the App, you will not be able to utilize certain features of the Service. By authorizing website to access your location or media files containing location based meta data, you agree and acknowledge that

  • (i) location data we collect from you is directly relevant to your use of the Service and
  • (ii) website may, for so long as you allow website to access such location data or meta data, provide Location-based Services related to your then-current location. Website also aims to provide and facilitate truck tracking facilities for which it shall need a constant update on the location and the user shall be bound by his mobile network operator’s terms of service and fees, including fees charged for data usage and overage, which are your sole responsibility; PLEASE NOTE THAT LOCATION DATA MAY NOT BE ACCURATE, WHETHER COLLECTED ORIGINALLY BY THE APP OR A THIRD PARTY APPLICATION ORIGINATING A PIECE OF MEDIA CONTENT, WEBSITE DISCLAIMS ANY AND ALL WARRANTIES RELATED TO LOCATION DATA AND LOCATION BASED SERVICES.The location based services will also enable the website to provide you the other relevant services that the website might have to offer. The user agrees that the website may use cookies to provide the user specific services, offers or communications to improve their experiences with website

Code of conduct

When you visit Company’s site, you gain access to a range of information and services, including the ability to access rates for various trucks types for various destinations across India and other related services. The following code of conduct governs your use of these, or any other interactive areas on Company’s website. User agree that he/she will not upload to, post at, or transmit through the site,

  • Any materials that are unlawful, threatening, abusive, defamatory, obscene, offensive pornographic, profane, or indecent, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate applicable law or regulation.
  • Any materials that violate or infringe the rights of others, including without limitation rights under copyright, trademark, or patent law; rights of privacy or publicity; or rights under securities or other applicable law.
  • Any materials that contain a virus or other harmful or illegal component.

User further agree that he/she will not:

  • Alter damage or delete any materials appearing on the site, or use any automated or other means to “scrape” information from the site.
  • Disrupt the normal flow of communication on the site, such as through "spam" email or by other means.
  • Claim a relationship with or speak for any business, organization, or person for which i am not authorized to claim such a relationship.
  • Violate any operating rule, policy or guideline of my internet access provider or online service.
  • We reserve the right to prohibit or restrict conduct within an interactive area, and reserve the right to edit, refuse to post, or to remove any content, in whole or in part, which in Company’s sole discretion Company believe violates Company’s code of conduct, or is otherwise objectionable.


You agree that Website may, under certain circumstances and without prior notice, immediately terminate your Website account and access to the service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the ToS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the service (or any part thereof), (e) unexpected technical or security issues or problems, and (f) extended periods of inactivity. Termination of your Website account includes (a) removal of access to all offerings within the service, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring further use of the service. Further, you agree that all terminations for cause shall be made in Website sole discretion and that Website shall not be liable to you or any third-party for any termination of your account or access to the service.

Limited Liability

In no event will Website be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service, even if Website or its authorized representatives have been advised of the possibility of such damages, or for any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service. All consequential or incidental damages are excluded from claim by/between the Parties. In such states,

Third Party Website(s)

Website makes no representations whatsoever about any other web Website which you may access through this one or which may link to this site. When you access a third party website, please understand that it is independent from Website, and that Website has no control over the content on that web site. In addition, a link to an external website does not mean that Website endorses or accepts any responsibility for the content, or the use, of such third party web site. Website and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. Website provides the service to you pursuant to the terms and conditions of this agreement.


Website reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. Company may also impose limits or restrictions on certain services, features or content or restrict your access to parts or all of Website contents without notice. You agree that Website shall not be liable to you or to any third party for any modification, suspension or discontinuance of the service. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the Website shall be deemed your conclusive acceptance of the modified agreement.

Complaint Procedure

In the event of dissatisfaction due services provided by Website, Company’s objective is to resolve the problem promptly, equitably and amicably. All complaints must be sent by email using Company’s contact form or through email at info@bookatruck.in Please include your name, contact details, and complete description of your complaint. Company strive to respond to all inquiries within 24 hours. All kinds of disputes must be reported promptly without loss of time.


Website presents information in many ways; most often on Company’s websites; always as a service to you. Company’s goal is to provide the most accurate information available in Company’s complex and constantly changing transportation marketplace. While Company endeavours to be as accurate and timely as possible, Company make no warranty or guarantee concerning accuracy, reliability, completeness, or suitability, and provide all information as is. Use of Company’s service is at your own risk. Company endeavours to keep information as updated as possible, however, you must make your own determination as to safety, authority and/or business practices. Website provides a venue for customers, business owners, companies and truck brokers, carriers and shippers to meet in order to offer, sell and buy services

Law and Jurisdiction

All the activities on the website and terms and conditions of these TOS shall be subject to Indian Laws in exclusion of all the other laws. Courts at Kolkata shall have exclusive jurisdiction over any dispute between the user(s), Company and/or Website.

Effective Date

The effective date of these TOS is 1st July, 2016